Research Services

eClinical, different

MedPoint Digital takes a different approach to technology for clinical trials, with a focus on simplicity for investigators and study sites. Our digital platforms are uniquely designed so it’s easy and intuitive for sites to perform study tasks, improving quality while lowering site burden. Our approach increases site compliance and lowers rates of errors and queries, with quantifiable improvements in study timelines and overall costs.

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Driving Study Site Performance

TriPort is a best-in-class, investigator-facing clinical trial portal supporting an array of study functions. This platform improves study quality and efficiency in a format that is easy to access and simple to use. TriPort comprises several function-rich Centers that can be selectively activated to meet the needs of each trial.

The Training Center is configured to meet the unique needs of global clinical trials, making it easy to deliver effective role-based training on a secure, validated platform. This Center can consolidate all records for training, whether delivered online, or during on-site meetings, or virtual meetings, or by CRAs during site visits. Our platform supports interactive modules developed by MedPoint or from external sources, as well as training documents, videos and animations. Features include rich multimedia, interactive controls, knowledge checks, self-tests, printable certificates, and training credit across multiple studies.

The Metrics Center provides a real-time view of key study activities, allowing sponsors to drill down through multiple levels of visualized data to granular detail. Versatile controls allow sponsors to generate reports and track key activities. The Metrics Center is a powerful tool to drive high rates of study performance.

Sites, CRAs, sponsors and other Users view a Dashboard of personalized information on new resources and their status of completion for key activities, with visualized metrics.

Users sign-on to all MedPoint platforms from a central sign-on, and can also log into TriPort seamlessly from other eClinical platforms.

The Message feature expedites the completion of critical communications such as protocol amendments and important study updates. Messages support an array of functions to notify sites, allow them to view and complete alerts, capture their eSignatures, track activities and produce reports on completion status.

With the Questions feature, sponsors and sites can exchange questions and communications with rapid response. Questions are coded by topic for automatic routing to the appropriate parties and are tracked through completion. Digital correspondence can be routed to site eReg Binders and the sponsor eTMF, improving quality and security of communications.

The Document Center provides a digital solution for role-based distribution of study documents with superior simplicity and security. Superiors have user-friendly tools to post documents, assign access by role and location, maintain version control and archive. Document options include view-only, eSignature, approve and print controls. Sponsors and CRAs can track document receipt and completion from study-wide level down to individual sites and users.

The Safety Report Center optimizes the distribution of safety reports and SUSARs, a critical function in clinical trials. This center provides sponsors a more secure and streamlined solution, while enabling sites to better manage safety information and ensure patients are protected. The status of all safety reports is visible online in real time, so sponsors can monitor this important process.

The Study Tools Center provides site professionals with quick access to the most-used study documents and information. Content includes full protocol, with a hot-linked table of contents, and a Quick Guide with key reference materials such as inclusion/exclusion criteria, randomization guidelines, etc. Patient Visit Guides provide sites with printable checklists of activities for each patient visit, with hot links to key reference information.

During patient visits, sites can use their mobile devices to access a checklist of procedures for each patient visit, aligned with the protocol. Visit Guides can include hot links to references such as sections of the protocol.

New! Community Center supports an array of functions to engage sites and keep them focused on executing your protocol, driving successful completion of multi-year clinical trials.

Take Your Virtual IMs Higher

MedPoint Digital pioneered virtual investigator meetings (virtual IMs) in 1993, and has since produced over 1,500 virtual IMs. Elevation VM is the most full-service, reliable and simplified way for sponsors and study sites to register and attend virtual meetings. What sets apart the Elevation VM service is an approach that places minimal demands on presenters, yet incorporates multimedia and interactive elements for a superior, truly engaging experience for investigators and other participants. At the same time, Elevation VM delivers large, quantifiable benefits in terms of cost savings, productivity improvements, and reductions in CO2 emissions. Importantly, Elevation VM serves only the biopharma industry, and is uniquely built and operated to comply with ICH/GCP and related regulations, so that all data generated from our virtual events are audit-ready.

Improve site readiness and engagement over the lifespan of your clinical trial with Elevation VM!

  • Investigator Meetings – Effectively reach more PIs and site staff in a seamless format.
  • CRA and Affiliate Events – Prepare for trial launch with better training, coordination and enthusiasm.
  • Study Advisory Boards – Convene thought leaders for vital input on research plans.
  • Mid-Study Updates – Conveniently provide training on protocol amendments and other study updates.
  • Site-Engagement Sessions – Regularly check-in with study sites, answer questions, and motivate performance.
  • Study Results Meetings – Improve site relationships with timely information on completed studies.


Investigator site staff are increasingly using mobile devices, especially tablets, as they see patients and conduct trial tasks in clinical settings. TriPort App enables site staff to quickly view resources on TriPort with layouts that are optimized for the smaller screens of mobile devices. This is especially valuable for rapid on-the-go access to key information in the Study Tools Center, as well as forms, documents, critical communications and training. TriPort App can make a powerful contribution to improving performance and making work easier for busy site staff.

Reinventing the Study Site Visit

The InSite VM technology stack provides a powerful new digital solution for investigator site monitoring, employing innovative virtual technology so CRAs can perform core monitoring functions without travel. By eliminating the significant expense and downtime of travel, InSite VM has the potential to significantly lower costs of clinical trials. And by automating document flow and data capture, InSite VM enhances quality and security, revolutionizing the paradigm of site monitoring. InSite VM is also highly compatible with remote monitoring and risk-based monitoring processes that many sponsors have implemented.

All InSite VM platforms reside in advanced cloud-based environments and incorporate the latest for technology for superior performance, reliability, and interoperability. All technologies and services at MedPoint are governed by a robust Quality program for ICH GCP compliance with full audit trails.

InSite VM combines a stack of technologies to provide a comprehensive solution.

InSite Virtual Visit

Allows CRAs to engage in live, interactive visits with investigators and other site personnel. CRAs and sites are able to share various documents and information, and to collaborate to complete monitoring tasks. The platform incorporates various security and compliance provisions, with extensive data capture into a validated database.

InSite Portal

A 24/7 platform that allows CRAs to prepare for a virtual site visits, easily exchange documents with sites, and review of source documents and regulatory documents in advance of a virtual site visit.

RegDoc eSafe

An electronic Investigator Site File (eISF) makes it easy for sites and sponsors to exchange and complete the full range of documents in the site regulatory binder. RegDoc eSafe is designed for exceptional ease-of-use for investigator sites, producing major improvements in efficiency and quality. Importantly, RegDoc eSafe creates online visibility for all documents, allowing CRAs to monitor sites remotely.

SourceDoc eSafe

Enables sites to provide CRAs with managed access to source documents. This platform is purpose-built to make it easy for sites to carefully control user access to sensitive source documents, with special security and privacy provisions. SourceDoc eSafe empowers CRAs to effectively conduct the all-important SDV process from remote locations, with streamlined workflows and data capture. In Development. Launch: Q4 2019. 

TriPort Trial Portal

A widely deployed platform that supports distribution of resources and completion of tasks across a spectrum of clinical trial activities. Several TriPort functions support InSite Virtual Monitoring. The Training Center provides CRAs with a valuable resource to track and complete required site training, including both standard and study-specific training modules. Certificates of training completion can be automatically routed to site and sponsor systems as part of the InSite VM solution.

Bringing Patients and Investigators Closer Together

FarSite Virtual Visits provides the most engaging, versatile and data-rich environment for live virtual patient visits conducted as part of virtual clinical trials. Enhanced two-way video allows FarSite to deliver a highly personal visit experience, and various on-system apps allow investigators and patients to engage in an effective study visit.

Visits are easy to schedule, with a clean interface and simple controls, allowing for quick logon and seamless interaction. Importantly, all data generated during a virtual visit session are captured by our uniquely compliant, validated platform.

An array of tools makes FarSite flexible to support diverse patient-investigator interactions. Sponsors can select the features and activities that match the patient visit plan for each clinical trial. FarSite is intuitive to use and backed by comprehensive support, so all parties quickly become comfortable with the platform.

Features include:

           Two-way Video: Patient and investigators can connect personally with live video.

           Screen View: Real-time screen sharing of medical images, data from ePRO, etc.

           Documents: View Informed Consent Forms, Patient Information Sheets, etc.

           Checklists: Check-off on each activity as the patient visit proceeds.

           Feedback: Patients can provide structured feedback using several tools.

           Forms: Forms with data fields can be completed during the visit session.

           Notes: Keep notes or share comments using on-platform text features.

           Patient Support: Share patient resources and deliver live or recorded presentations.

           Multi-Party Visits: Staff, specialists and third parties can join the live virtual visit.

           Help Button: Investigators can instantly summon the MedPoint Help Desk.