Research Services

eClinical, different

MedPoint Digital takes a different approach to technology for clinical trials, with a focus on simplicity for investigators and study sites. Our digital platforms are uniquely designed so it’s easy and intuitive for sites to perform study tasks, improving quality while lowering site burden. Our approach increases site compliance and lowers rates of errors and queries, with quantifiable improvements in study timelines and overall costs.

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TriPort™ Trial Portal

TriPort™ Overview

eClinical, versatile

TriPort™ is a best-in-class, investigator-facing clinical trial portal supporting an array of study functions. Our platform improves study quality and efficiency in a format that is easy to access and simple to use. TriPort comprises several function-rich centers, each with a special mission. These modular centers can be selectively activated to meet the needs of each trial.

Metrics Center

eClinical, clear

This updated center provides a clearer view of key study activities, allowing sponsors to drill down through multiple levels of visualized data to granular detail. Versatile functions allow sponsors to generate reports and notifications, and to track activities. The new Metrics Center not only provides real-time insight, but serves as a powerful tool to drive high rates of study performance.

Training Center

eClinical, smart

Configured to meet the unique needs of global clinical trials, this TriPort center makes it easy for sponsors to deliver effective, role-based training on a secure, validated platform. Features include rich multimedia and interactive elements, knowledge checks, self-tests, printable certificates, and training credit across multiple studies.

Alert Center

eClinical, fast

This center expedites the completion of critical communications to study sites, such as protocol amendments, new procedures, and study updates. The Alert Center supports an array of functions to notify sites, allow them to view and complete alerts, capture their eSignatures, track activities and produce reports on completion status.

Message Center

eClinical, responsive

This new feature on TriPort allows investigator sites to send questions and other messages to sponsors and CROs, with rapid response. Messages are coded by topic for automatic routing to the appropriate content expert, and can be tracked through completion. Importantly, all study correspondence can be captured in the site’s eReg Binder and the sponsor’s eTMF, improving study efficiency, quality and security.

Document Center

eClinical, simple

TriPort provides a digital platform for role-based distribution of study documents with superior simplicity for investigator sites. Sponsors have user-friendly tools to post documents, assign access by role and region, and monitor completion. Document formats include view-only, eSignature, printable and editable formats.

SUSAR eSafe™

eClinical, easy

This new center on TriPort optimizes the completion of SUSARs, a critical yet error-prone aspect of clinical trials. The SUSAR eSafe makes it easy for sponsors and sites to conduct the SUSAR process on a secure, streamlined platform. Numerous features allow SUSAR completion in a manner that lessens the burden on sites while ensuring compliance and patient safety protection. Importantly, the status of all SUSARs are visible online and in real time for all parties, so that CRAs can monitor SUSARs remotely.

RegDoc eSafe®

eClinical, powerful

This electronic Investigator Site File (eISF) makes it easy for sites and sponsors to exchange and complete the full range of documents in the site regulatory binder. RegDoc eSafe is designed for exceptional ease-of-use for investigator sites, producing major improvements in efficiency and quality. Importantly, RegDoc eSafe creates online visibility for all documents, allowing CRAs to monitor sites remotely.

Study Tools

eClinical, quick

TriPort Study Tools provides sites with quick access to printable versions of the most-used study documents and information. This includes the full protocol, with a hot-linked table of contents, and a Quick Guide with printable, stand-alone versions of key reference materials such as inclusion/exclusion criteria, randomization guidelines, etc. The Patient Visit Guide section provides a separate printable checklist of activities for each scheduled visit, with key word links to reference information in the protocol.

SDV eSafe™: Coming Soon

SDV eSafe™

eClinical, secure

Under development on TriPort, the SDV eSafe will enable CRAs and investigator sites to conduct SDV activities efficiently and securely, on a validated 24/7 platform. The SDV eSafe is a cornerstone of the InSite Virtual Monitoring stack, and an important advance in the ability to manage the SDV process using virtual technology.

Patient Center

eClinical, connected

TriPort will soon deploy an array of on-platform features to empower patients enrolled in clinical trials, fostering better patient engagement with study sites and sponsors. The Patient Center will allow sites to use TriPort as a platform to connect with patients through the MyPort™ Patient App.

Community Center

eClinical, social

This new center will comprise innovative communication and information tools, some using social media formats, to build a sense of community and shared mission in each clinical trial. The Community Center will enable investigator sites, sponsors, and all parties involved in clinical trials to share information, stay updated, and improve trials through better collaboration.


Elevation™ Virtual Meetings

eClinical, engaging

MedPoint Digital pioneered virtual investigator meetings (virtual IMs) in 1993, and has since produced over 1,500 virtual IMs. Elevation VM is the most full-service, reliable and simplified way for sponsors and study sites to register and attend virtual meetings. What sets apart the Elevation VM service is an approach that places minimal demands on presenters, yet incorporates multimedia and interactive elements for a superior, truly engaging experience for investigators and other participants. At the same time, Elevation VM delivers large, quantifiable benefits in terms of cost savings, productivity improvements, and reductions in CO2 emissions. Importantly, Elevation VM serves only the biopharma industry, and is uniquely built and operated to comply with ICH/GCP and related regulations, so that all data generated from our virtual events are audit-ready.

Improve site readiness and engagement over the lifespan of your clinical trial with Elevation VM!

  • Investigator Meetings – Effectively reach more PIs and site staff in a seamless format.
  • CRA and Affiliate Events – Prepare for trial launch with better training, coordination and enthusiasm.
  • Study Advisory Boards – Convene thought leaders for vital input on research plans.
  • Mid-Study Updates – Conveniently provide training on protocol amendments and other study updates.
  • Site-Engagement Sessions – Regularly check-in with study sites, answer questions, and motivate performance.
  • Study Results Meetings – Improve site relationships with timely information on completed studies.

MyPort™ Patient App

eClinical, empowered

Apps are the next wave of technology for clinical trials, and MyPort is a versatile app that allows sites and sponsors to better engage patients enrolled in trials. Site staff can use the new Patient Center on TriPort to connect with patients who use the MyPort app. A wide range of functions are available on MyPort to meet the needs of a new generation of patients who expect mobile resources that keep them informed, connected and in control of their role in clinical trials. MyPort is highly configurable and designed so that sponsors can start with the basics and expand functions as they gain experience with patient-facing technology.


SitePort™ Site App

eClinical, mobile

Investigator site staff are increasingly using mobile devices, especially tablets, as they see patients and conduct trial tasks in clinical settings. SitePort is designed so that site staff can quickly access key study information, forms and documents via a mobile app. The SitePort app is designed to mirror the Study Tools center on TriPort, so that updated content is always synchronized on the app. SitePort is a simple idea that can make a powerful contribution to improving performance and making work easier for busy site staff.

InSite VM

InSite VM™ Virtual Monitoring

eClinical, collaborative

The InSite VM technology stack provides a powerful new option for investigator site monitoring. InSite VM allows sponsors and CRAs to perform core monitoring activities remotely over a versatile, 24/7 virtual platform. CRAs and sites can also collaborate on diverse tasks and engage in live, interactive site visits using the InSite V2™ Virtual Visit platform. The InSite VM stack is highly compatible with remote monitoring and risk-based monitoring systems that many sponsors have implemented.

Components of the InSite VM technology stack include:


FarSite VT™ Virtual Trials

eClinical, disruptive

MedPoint Digital has developed and deployed FarSite VT™, a stack of leading-edge technologies to support virtual trials in which patients can participate remotely with investigator sites. The FarSite VT stack supports a variety of study activities in virtual formats, including eligibility pre-screening, HIPAA/MIAA permissions, informed consent, live/remote patient study visits, and patient mobile apps. To facilitate the role of non-investigator local care givers, the FarSite VT stack supports financial contracts, medical image transfer, and source record submission for inclusion/exclusion evaluations, patient examinations, etc.